website maintenance
We understand that having an in-house web development team is not always practical or cost effective.
Service Retainer
tintedPixel offers a Website Maintenance retainer plan which will allow you to pre-pay for a set amount of work hours each month at a discounted hourly rate.
Normal priority retainers represent 24-72 hour notification "turn around". Website Maintenance retainers can be used for support, general consulting or updates but may not be used for new project development. Work completed under a retainer is recorded in 30-minute increments.
Website Maintenance Retainers Are Prepaid
Payment for retainer packages is required in advance by the first day of the month to which the hours apply. Our company maintains a detailed log of all services rendered and produces this for you on a monthly basis.
Any hours in excess of your contracted Website Maintenance Retainer level will be billed at the full rate for that service. Unused retainer hours will not be carried forward or refunded. Hours may be used in any increment throughout the current month.
Contact us today for a Website Maintenance rate sheet!
