Terminology
Tech terms and definitions. Translate the geek speak here.
| Web 2.0 Web 2.0 refers to a perceived second generation of web-based communities and hosted services - such as social-networking sites, wikis, and folksonomies - which aim to facilitate creativity, collaboration, and sharing betwe... [details] |
| CRM Infrastructure that enables delineation of and increase in customer value and the correct means by which to increase customer value and motivate valuable customers to remain loyal - indeed, to buy again.">[details] |
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